Change or Cancel Order
Need to cancel or change an order? Find it below. Orders that have not shipped yet can be cancelled right here.
Find your order
Have an account? Sign in to see all your orders.
Good to know
- Orders that have not shipped can be cancelled online. The full amount is refunded to your original payment method.
- Once a shipping label is created, changes need our team's approval. Send a request and we will contact you.
- Orders already with the carrier cannot be changed. You can return unused items after delivery.
Questions? Email sales@platosurfaces.com or call (201) 357-0444, Monday to Friday, 8 AM to 5 PM.