/* Scoped styles: storefront widget and staff inbox. */
.plc-widget,.plc-widget *{box-sizing:border-box}.plc-widget{font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:14px;color:#252a28;line-height:1.5}.plc-widget [hidden],#plc-admin [hidden]{display:none!important}
.plc-launcher{position:fixed;right:20px;bottom:22px;z-index:99990;display:flex;align-items:center;gap:8px;padding:9px 16px;border:1px solid #d8d0c0;border-radius:40px;background:#fff;color:#252a28;box-shadow:0 5px 25px #0002;cursor:pointer;font:600 14px system-ui}.plc-launcher img{width:32px;height:32px;object-fit:contain}.plc-widget-panel{position:fixed;right:20px;bottom:90px;z-index:99991;width:370px;max-width:calc(100vw - 24px);max-height:calc(100dvh - 120px);display:flex;flex-direction:column;background:#fff;border:1px solid #ddd7cb;border-radius:18px;box-shadow:0 10px 45px #0003;overflow:hidden}.plc-widget-panel header{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;background:#252a28;color:white}.plc-widget-panel header button{background:transparent;border:0;color:white;font-size:25px;cursor:pointer;padding:0 8px}.plc-widget-panel p{margin:0;padding:8px 16px}.plc-widget-panel .plc-welcome{font-weight:600}.plc-disclosure{font-size:11px;color:#666;background:#f7f5f0}.plc-start{padding:16px;overflow-y:auto;display:flex;flex-direction:column;gap:10px}.plc-start label{display:flex;flex-direction:column;gap:4px;font-size:12px}.plc-widget input:not([type=checkbox]),.plc-widget textarea{width:100%;border:1px solid #ccc;border-radius:8px;padding:10px;background:white;color:#252a28;font:16px system-ui;min-width:0}.plc-widget button:not(.plc-launcher),#plc-admin button{cursor:pointer}.plc-start>button,.plc-widget-compose button{border:1px solid #d5c9b2;background:#f1ebde;color:#252a28;border-radius:8px;padding:8px 10px;font-size:12px}.plc-widget .plc-check,#plc-admin .plc-check{display:flex;flex-direction:row;align-items:flex-start;gap:8px}.plc-widget input[type=checkbox],#plc-admin input[type=checkbox]{width:18px!important;height:18px!important;min-width:18px!important;flex:0 0 18px;margin:2px 0}.plc-widget-log{overflow-y:auto;flex:1;min-height:60px;padding:12px;overscroll-behavior:contain}.plc-widget-log:empty{display:none}.plc-widget-compose{padding:10px 12px;border-top:1px solid #eee}.plc-widget-compose textarea{resize:none;max-height:110px}.plc-compose-actions{display:flex;gap:6px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-top:6px}.plc-chat-status{font-size:11px;color:#666;min-height:24px}.plc-message{padding:10px 12px;margin:0 0 10px;border-radius:10px;background:#f3f1eb;overflow-wrap:anywhere;white-space:pre-wrap}.plc-message small{display:block;font-size:10px;color:#686868;margin-bottom:4px}.plc-message img{max-width:100%;max-height:360px;object-fit:contain}.plc-widget .plc-customer{margin-left:25px;background:#e9eef1}.plc-widget .plc-system{font-size:11px;background:#fff}.plc-widget button:disabled,#plc-admin button:disabled{opacity:.5;cursor:default}
#plc-admin{min-width:0}#plc-admin *{box-sizing:border-box}#plc-admin button{border:1px solid #d8d2c7;border-radius:8px;padding:9px 12px;background:#fff;color:#252a28;font-size:13px}#plc-admin button[aria-pressed=true]{background:#daceb3}#plc-admin input:not([type=checkbox]),#plc-admin select,#plc-admin textarea{width:100%;min-width:0;border:1px solid #d8d2c7;border-radius:8px;padding:10px;background:#fff;font-size:14px}#plc-admin label{display:flex;flex-direction:column;gap:6px}#plc-admin .plc-compose-actions label{flex-direction:row;align-items:center}.plc-top{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap}.plc-top nav{display:flex;gap:6px}.plc-top>span{font-size:12px;color:#666}#plc-status{min-height:20px;font-size:13px}.plc-inbox{display:grid;grid-template-columns:300px minmax(0,1fr);height:70vh;min-height:480px;border:1px solid #ddd7cb;border-radius:14px;background:#fff;overflow:hidden}.plc-list-pane{padding:14px;background:#f8f7f3;display:flex;flex-direction:column;gap:8px;border-right:1px solid #e4dfd4;min-height:0}.plc-list-pane h2{margin:0}#plc-list{overflow-y:auto;flex:1;min-height:0}#plc-admin .plc-thread{display:block;width:100%;text-align:left;padding:12px;margin:0 0 6px;overflow-wrap:anywhere}#plc-admin .plc-thread.active{background:#e9e1ce}.plc-thread strong,.plc-thread small,.plc-thread span{display:block}.plc-thread span{font-size:10px;color:#746849;margin:4px 0}.plc-thread small{font-size:12px;color:#666}.plc-pages{display:flex;justify-content:space-between;gap:8px}.plc-conversation{min-width:0;min-height:0;overflow:hidden}#plc-empty{padding:50px;color:#777;text-align:center}#plc-active{display:flex;flex-direction:column;height:100%;min-height:0}#plc-active header{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:12px 16px}#plc-name{margin:0;font-size:18px}#plc-mode{font-size:12px;color:#666}#plc-contact{padding:0 16px;font-size:12px;overflow-wrap:anywhere;display:flex;gap:12px;flex-wrap:wrap}.plc-controls{display:flex;gap:6px;padding:10px 16px;flex-wrap:wrap}#plc-ai-state{font-size:12px;color:#92601a;margin:0;padding:0 16px}#plc-messages{flex:1;overflow-y:auto;padding:16px;min-height:80px;overscroll-behavior:contain}#plc-admin .plc-staff,#plc-admin .plc-ai{margin-left:10%;background:#edf0ec}#plc-admin .plc-note{background:#fff2bf}#plc-admin .plc-system{background:none;font-size:12px}#plc-reply{padding:12px 16px;border-top:1px solid #eee}#plc-reply small{display:block;font-size:10px;color:#777;margin-top:5px}#plc-admin #plc-back{display:none}.plc-knowledge-head{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.plc-knowledge-head select{max-width:180px}.plc-knowledge-card{padding:20px;border:1px solid #ddd7cb;border-radius:12px;background:#fff;display:flex;flex-direction:column;gap:12px;margin:16px 0}.plc-knowledge-card h3{margin:0}#plc-settings{max-width:850px;display:flex;flex-direction:column;gap:16px}#plc-settings p{font-size:13px;margin:0;color:#666}
@media(max-width:782px){.plc-launcher{right:12px;bottom:calc(12px + env(safe-area-inset-bottom))}.plc-widget-panel{right:12px;bottom:calc(76px + env(safe-area-inset-bottom));max-height:calc(100dvh - 100px - env(safe-area-inset-bottom))}#plc-admin .plc-inbox{grid-template-columns:minmax(0,1fr);height:calc(100dvh - 250px);min-height:420px}#plc-admin .plc-conversation{display:none}#plc-admin.plc-selected .plc-list-pane{display:none}#plc-admin.plc-selected .plc-conversation{display:block}#plc-admin #plc-back{display:block}#plc-admin textarea,#plc-admin input:not([type=checkbox]),#plc-admin select{font-size:16px}#plc-active header{padding:10px}#plc-messages{padding:10px}.plc-controls{padding:8px 10px;gap:5px}#plc-admin .plc-controls button{padding:7px;font-size:11px}#plc-reply{padding:10px}.plc-top>span{font-size:10px}.plc-top nav{flex-wrap:wrap}.plc-top button{min-height:42px}.plc-knowledge-card{padding:12px}}
/* Override the dashboard's generic page-header spacing inside a conversation. */
#plc-active header{margin:0;justify-content:flex-start;flex-shrink:0}#plc-reply,#plc-contact,.plc-controls,#plc-ai-state{flex-shrink:0}
@media(max-width:782px){#plc-reply>small{display:none}}

.plc-presence{display:flex;flex-wrap:wrap;gap:6px 12px;padding:10px 12px;background:#f1f5f7;border-radius:8px;margin:8px 0;font-size:12px}.plc-presence small{width:100%;color:#666}.plc-presence a{overflow-wrap:anywhere}

.plc-ai-assist{padding:12px;margin:10px;border:1px solid #d4ded8;border-radius:12px;background:#f4f8f5}.plc-ai-assist h3{margin:0 0 8px}.plc-ai-assist textarea{width:100%;box-sizing:border-box;background:#fff;min-height:90px}.plc-ai-assist small{display:block;margin-top:8px;color:#56655c}.plc-ai-assist[hidden]{display:none!important}

#plc-photo-preview{display:flex;align-items:center;gap:8px;flex-wrap:wrap}#plc-photo-image{max-width:80px;max-height:60px;object-fit:contain}#plc-photo-name{font-size:12px;overflow-wrap:anywhere}.plc-quotes{padding:8px 16px;border-block:1px solid #eee;flex-shrink:0;max-height:260px;overflow:auto}.plc-quotes summary{cursor:pointer;font-weight:600}.plc-quotes small{display:block;color:#666;font-size:11px}.plc-quotes p{margin:6px 0;font-size:12px}